People's reaction to situations can be one of exhibiting panic in various forms, which may lead to hastiness.
Panic invariably causes others to feel uneasy and may result in chaos.
To overcome panic in one's self or others, it is important to slow down and be methodical, if possible. Naturally, a consideration of procedure in difficult situations before they happen is beneficial. Discussion on the topic of problems, therefore, takes on a new impetus.
With respect to communication, its self a field of consideration, being succinct, but never blunt requires constant review. Speech is very much as important as any implement one may use in connection with work and care is vital.
Leaving out what many would consider to be irrelevant, will mean people can better trust the person concerned. Thinking before one speaks is vital.
A consideration of one's expectations in relation to working in a team and within a company could be of prime importance.